Privacy Policy

1. Introduction

Home Lift Co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in Brisbane, Queensland and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Property details relevant to home lift installation
• Communication preferences
• Information provided in quote requests or consultation forms
• Technical information about your visit to our website (IP address, browser type, pages visited)

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver our home lift installation and maintenance services
• Send you relevant information about our products and services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Our trusted service partners who assist in delivering our services (e.g., installation contractors)
• Professional advisers (accountants, lawyers) as necessary
• Government authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: